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FAQ (Frequently Asked Questions)

1. HOW WILL YOU SHIP THE FINE ART REPRODUCTIONS?

Each unframed print is wrapped in archival paper and shipped in a heavy-duty kraft mailing tube. One print per tube. All tubes are 6″ in diameter to prevent tight rolling. The tube walls are .20″ thick. Lengths will vary depending on artwork size. There will be a plastic plug or cap on each end. The artwork will have a paper band that is slightly less than the interior diameter of the tube. This is to prevent the artwork from springing into the tube and making it difficult to pull out. There will be filler packing material inside each end to prevent the artwork from getting crushed.

2. HOW IS SHIPPING CALCULATED?

Each item has been assigned a tube size ranging from small to extra large. A flat rate cost corresponds to each size. Again, only one print per tube to keep the artwork from over curling. The scarves have one size box. All items are shipped USPS Priority fully insured and tracked.

3. DO YOU CHARGE SALES TAX?

Wisconsin businesses only need to pay sales tax on out-of-state sales if they have nexus in other states. Nexus means that the business has a physical presence in another state. Refer to Wisconsin Admin. Code Tax § 2.82 (4) Nexus.

We DO NOT have a nexus therefore only Wisconsin-destination sales are charged sales tax. The Wisconsin Statute Out-of-state customers that are not charged sales tax may be responsible to pay their state use tax.

Many online sellers can ship goods out of state without charging or collecting sales tax provided they don’t have a physical presence in that state. However, a more recent court decision made this more complicated for sellers who are making a lot of sales to a certain state. The United States Supreme Court ruled that states can require businesses with no physical presence but substantial business in a state to charge sales tax. The ruling defined a “considerable amount of business” as more than 200 transactions or $100,000 worth of goods sold to that state in a calendar year.

Common types of nexus include:

  • physical location, such as an office, store, or warehouse
  • An employee who works remotely or who is a traveling sales representative
  • marketing affiliate
  • Drop-shipping from a third party seller.
  • temporary physical location, including festival and fair booths.

Legal Advice Disclaimer: The information provided on this website does not, and is not intended to, constitute legal advice; instead, all information, content, and materials available on this site are for general informational purposes only. Information on this website may not constitute the most up-to-date legal or other information. This website contains links to other third-party websites. Such links are only for the convenience of the reader, user or browser.

4. WHAT IF MY PURCHASE GETS DAMAGED IN SHIPMENT?

Contact us immediately via our CONTACT page. We will need photographs of the damage to file a claim and will send you instructions on how to send the photos to us. Full refunds are given for damaged goods provided the proper information is complete.

5. WHAT IF I WANT TO RETURN MY PURCHASE?

If you are not satisfied for any reason, please return the item(s) in the same condition and with the same shipping tube, box and archival paper. Any items missing will be deducted from your refund. Return shipping costs are the buyer’s responsibility. All items must be fully insured. Original shipping costs are not refunded.

6. HOW CAN I VISUALIZE HOW A PARTICULAR PIECE MIGHT LOOK IN MY HOME OR OFFICE?

There are a number of online and mobile apps that allow you to upload artwork into various room settings or even upload your own room. One example is https://www.ohmyprints.com/index/455/de/WallApp. A virtual online framer can be tried at https://www.levinpictureframes.com/photo-prints.html Here’s an example of Charlie the Monk placed on a wall after virtually framing it.

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